The hotel offers amenities for your comfortable stay and unforgettable experiences
Breakfast Excellence
“The breakfast buffet was delightful, featuring a wonderful variety of continental and Asian dishes along with a fantastic egg station where everything was made to order.” view full review
Relaxing Pool
“The ambiance around the rear pool was incredibly calming, providing the perfect spot to unwind and enjoy the serene surroundings.” view full review
Comfortable Accommodations
“The traditional style room was clean and cozy, with effective air-conditioning that kept the space comfortable, enhancing our relaxing experience.” view full review
Fun for Kids
“The hotel grounds were beautifully maintained, featuring cute areas in the kids club that my children absolutely loved, making it a great family-friendly environment.” view full review
Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
great location
included dining
dirty washroom
inexperienced staff
6.8/10
Nice
Rooms
6.3
Location
8.0
Service
5.8
Dining
7.4
Guest reviews
6.8/10
based on 9 reviews
4/5
based on 1246 reviews
8.0
8.0/10 based on 886 reviews
#97 of 458 hotels in Patong based on Tripadvisor
Rachel
United Kingdom,
April
2024
7.0/10
The hotel offers a good variety of room options, but the cleanliness of the washroom was very disappointing. The rooms are well-maintained but lack some facilities. The phenomenal variety in room choices is a plus point, yet the dirty washroom is a major downside.
Rooms
6.0
My room was in good condition with a sofa, but the washroom was very dirty and lacked necessary facilities.
Service
5.0
Although some staff members seemed unfamiliar with hospitality practices, overall, they were friendly. However, there was an incident where one staff member refused a simple request, giving the impression of a lack of understanding of service expectations.
Location
7.0
The hotel is superbly located close to everything one would desire, including the shopping areas and the beach. However, the beach was unfortunately strewn with garbage, which was a drawback.
Dining
9.0
The dining experience was delightful, especially with the fresh omelettes and homemade soups available. The inclusive nature of the dining options was a great value addition.
Facilities
8.0
The hotel provides a range of facilities to enhance the stay, making it a convenient choice for guests.
Kenneth
United Kingdom,
March
2024
7.2/10
The hotel offers a phenomenal variety of rooms with a sofa and a view of the carpark but unfortunately, the washroom was very dirty. The service was mixed with friendly staff but some lacking in hospitality. The location is close to everything you could want but might not be well-prepared for specific requests. The dining included fresh omelettes but also had seasonal dishes. The facilities are decent for a stay.
Rooms
7.0
The rooms provide a phenomenal variety with a sofa and a view of the carpark, but the washroom was very dirty with very little facilities.
Service
6.0
The staff were friendly overall, but there were some team members who seemed clueless about hospitality and caused some inconvenience.
Location
8.0
The hotel is close to everything you could want, offering convenience, but some specific requests may not be accommodated as smoothly.
Dining
8.0
The dining experience includes fresh omelettes and seasonal dishes, providing a mix of options for different preferences.
Facilities
7.0
The facilities meet the basic requirements for a comfortable stay.
great location
dirty washroom
Thomas
United Kingdom,
March
2024
5.0/10
The hotel offers a room with a view of the carpark in the tower, with a very dirty washroom and limited facilities. The service was a mix of surprises and refusals, making the stay uncomfortable. Despite these downsides, the location was convenient and close to the shopping areas.
Rooms
5.0
The room was in the tower with a view of the carpark. Unfortunately, the washroom was very dirty and lacked facilities.
Service
5.0
The staff seemed surprised and unprepared, with one member refusing basic requests like taking a roll and a banana. Their lack of hospitality knowledge was evident throughout the stay.
Location
7.0
The hotel is conveniently situated close to the shopping areas, making it easy to access everything.
Dining
6.0
The dining options were limited to fresh omelettes and Italian pasta, which could be more diverse.
Facilities
5.0
The hotel lacked essential facilities, impacting the overall experience negatively.
James
United Kingdom,
August
2023
7.8/10
The hotel is nestled in gorgeous tropical gardens in Patong, very close to shopping areas and Patong Beach. The rooms are kept very clean and come with a balcony, but the extra small bathroom could be a downside. The service was mixed with friendly staff, although some lack hospitality skills. The location is spectacular, accessible to everything in Patong. Dining offers fresh omelettes but could enhance the variety. The facilities are adequate with well-maintained gardens and close proximity to shopping.
Rooms
8.0
The rooms are kept very clean and have a balcony, but the extra small bathroom is a bit of a downside.
Service
7.0
The staff, while friendly, may lack some hospitality skills.
Location
9.0
The hotel is situated in beautiful tropical gardens in Patong, very near shopping areas and Patong Beach.
Dining
7.0
The dining experience includes fresh omelettes, but more variety would be appreciated.
Facilities
8.0
The facilities are adequate with well-maintained gardens and proximity to shopping areas.
Rory
United Kingdom,
August
2023
7.4/10
The hotel offers a mix of positives and negatives. The rooms come with either a double or two single beds and a balcony, but the washroom is very dirty with limited facilities. On the bright side, there is a phenomenal variety. The service is generally friendly, but there was a hiccup with a staff member not granting a simple request. The location is excellent, nestled in beautiful tropical gardens in Patong, very close to the beach and great eating spots. Dining includes fresh omelettes and tartines. Overall, the facilities are satisfactory but not outstanding.
Rooms
6.0
The rooms have a phenomenal variety but the washroom is very dirty with limited facilities.
Service
7.0
The service is friendly, although one staff member failed to accommodate a simple request.
Location
9.0
The location is superb, set in beautiful tropical gardens in Patong, very close to the beach and excellent eating places.
Dining
8.0
Dining includes fresh omelettes and tartines.
Facilities
7.0
The facilities are satisfactory but not outstanding.
Steve
United Kingdom,
August
2023
8.0/10
I loved my stay at this hotel! The room was clean and cozy, the staff was friendly, and the location was perfect. However, I was a bit let down by the limited breakfast options. The pool area was well-kept and delightful. Overall, great value for the money.
Rooms
8.0
The room I stayed in was kept very clean and cozy, with a nice sofa. Though the view from the balcony was of the carpark, the room itself was comfortable.
Service
7.0
The service was a bit hit-and-miss. Most of the staff were friendly, but one member seemed clueless about hospitality, which was surprising. Despite this, some aspects like room service were satisfactory.
Location
9.0
The hotel is nestled in beautiful tropical gardens and is conveniently located close to Patong beach and good dining spots. It's a great starting point for exploring the area.
Dining
8.0
The dining experience was good overall, especially for fresh omelettes and homemade soups. It's worth noting that meals were included, which was a nice touch.
Facilities
8.0
The hotel offered a range of facilities, including laundry service and tours/ticket assistance, making the stay more convenient for guests.
clean rooms
hit-and-miss service
John
United Kingdom,
July
2023
6.4/10
The hotel offers a phenomenal variety of rooms but with very dirty washrooms and very little facilities. The double or two single beds are a good option, although the bathroom is extra small.
Rooms
5.0
The rooms have a phenomenal variety but with very dirty washrooms and limited facilities. The option of a double bed or two single beds is convenient, yet the bathroom is quite small.
Service
6.0
The staff were friendly overall, but there was one member who refused a simple request. Some seemed to lack hospitality knowledge and were not well-prepared despite prior confirmation.
Location
7.0
The hotel is located in beautiful tropical gardens that are well-maintained, but unfortunately on a beach strewn with garbage and near a leaking fountain. It is, however, close to the main shopping center and good eating places in Patong.
Dining
8.0
The dining experience included fresh omelettes, which were a positive highlight.
Facilities
6.0
The hotel offers basic facilities without many standout features.
beautiful gardens
dirty washrooms
Herbert
United States,
July
2023
7.6/10
I was delighted with my stay at this hotel. The rooms were immaculately clean and comfortable, and the staff were incredibly friendly. However, there were some slip-ups with the service that could have been avoided. The location was perfect, close to everything in Patong, making it highly convenient. The dining options were satisfactory but could use a bit more variety. The facilities were well-maintained and added to the overall enjoyment of my stay.
Rooms
8.0
The rooms were kept very clean and provided a view of the carpark. I had a room with a double bed, and it was very cozy.
Service
5.0
While the staff were friendly, there seemed to be some confusion as some arrangements were missed, and I faced an odd incident where I was refused a roll and a banana by one staff member. It felt like they lacked knowledge of true hospitality.
Location
9.0
The hotel is nestled in beautiful tropical gardens that are meticulously maintained, offering a serene atmosphere. Its proximity to Patong beach and the main activities in Patong made it incredibly convenient for exploring the area.
Dining
7.0
The fresh omelettes for breakfast were a highlight, and the toasted sandwiches were enjoyable. However, I wished there were more options to choose from.
Facilities
9.0
The hotel offered a range of facilities that enhanced my stay, from room service to tours/ticket assistance, catering to various needs. The facilities were modern and met my expectations.
Harold
United Kingdom,
April
2023
6.2/10
My stay at the hotel had its ups and downs. The rooms were in good condition, but the washroom was very dirty and had very little facilities. The extra small bathroom was a downside, and the view from my room was of the carpark. The service was a mix too, with friendly staff, but one member being a bit rude and unaccommodating. The location was really close to everything, which was convenient, but it was in the middle of the party scene on Bangla Road. The dining experience included fresh omelettes and some meat and fish dishes, but that was pretty much it. However, the hotel was set in beautiful tropical gardens, and the facilities were satisfactory.
Rooms
5.0
The rooms were in good condition despite the very dirty washroom and limited facilities. The extra small bathroom was a drawback, and the view overlooked the carpark.
Service
6.0
The staff were friendly overall, but one member was not helpful and lacked hospitality knowledge.
Location
7.0
The hotel's location was really close to everything, which was convenient for exploring Patong. However, being on Bangla Road meant constant party noise.
Dining
6.0
The dining options were limited to fresh omelettes and a few meat and fish dishes.
Facilities
7.0
The hotel was set in beautiful tropical gardens, providing a pleasant ambiance. The facilities were decent overall.
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